You have been invited to a wedding, but you cannot go. Your e-mail must include the following points:

• Congratulations on the wedding
• Apologies that you cannot go to the wedding
• The reason that you cannot go to the wedding
• A suggestion about when you can see each other after the wedding

Your city wants to improve the traffic situation, and they want to know your opinion.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You have registered to attend a work-related conference in another city. You are going to write an e-mail to the organizers of the conference. Your e-mail must include the following points:

• Your enthusiasm for attending the conference, and the reason you are attending.
• Some questions regarding hotel accommodations, and sight-seeing opportunities in the city.
• Some questions regarding the conference organizers' cancellation policy.

Your company wants to change the working hours. They want to know your opinion.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You want to ask your friend to go on a trip with you. Your e-mail must include the following points:

• Where you want to go.
• What you can do there.
• When you want to go there.
• When your friend needs to respond to your e-mail.

Your province wants to improve the education system. They want to know your opinion.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

Your co-worker is moving to another city. Your e-mail must include the following points:

• Congratulations on the move.
• Your feelings about the move.
• Why you think your co-worker will be happy in the new city.
• A suggestion about visiting your co-worker in the new city in the future.

Your community hall wants to make a new sports centre. They want to know your opinion.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You want to have a meeting with your child's teacher about your child's progress in school. Your letter must include the following points:

• A self-introduction.
• Some praise for the teacher.
• A request to meet with the teacher, and the reason for wanting to meet.
• A possible date and time for the meeting.

Your community association wants to build a swimming pool. They want to know your opinion.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

Your co-worker wants you to go camping with him/her, but you have never been camping before, so you are worried about accepting the invitation. Your letter must include the following points:

• Appreciation for the invitation.
• Your concern about going camping.
• A request for more details about the camping trip.
• What you will do when you receive the details.

Your multicultural club is having a special celebration. The club wants the members' opinion on what kind of food to serve.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You have been asked by your boss to attend a meeting, but you cannot go. Your e-mail must include the following points:

• Apologies that you cannot attend the meeting.
• The reason that you cannot attend.
• A suggestion about how you can compensate for being absent from the meeting.

Your city council wants to develop some land in your area. They want the residents' opinions on what to build.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

Your friend has asked if he can borrow your car, but you cannot lend it to him. Your e-mail must include the following points:

• Apologies that you cannot lend the car to him.
• The reason that you cannot lend the car.
• A suggestion about where he can get a car.

Your company is going to move to a new location. They want the workers' opinions on the new location.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You want to invite your friend to have dinner with you at a restaurant. Your e-mail must include the following points:

• An invitation to the restaurant.
• The date/time/and place of the dinner.
• A description of the restaurant.
• A request for your friend to bring a guest if they want.

Your community association is going to have a New Year's Eve party. They want the residents' opinions on what time to have the party.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You are very satisfied with some of the services you are receiving from your city. Write an e-mail to you city hall. Your e-mail must include the following points:

• Praise for the services that you are satisfied with.
• Specific reasons for why you are satisfied with the services.
• Encouragement for the city to continue doing a great job.

Your city is going to build a new facility for the residents. They want the residents' opinions on which facility to build.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You registered and paid for a university course, but you need to cancel your registration. Your e-mail must include the following points:

• The reason you are writing the e-mail.
• A description of the course that you registered and paid for.
• The reason you need to cancel your registration.
• A request for a refund.

Your city wants to build a new road in your community. They want the residents' opinions on what kind of road to build.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

Your friend, who lives in another city, wants to visit you. Write an e-mail to your friend. Your e-mail must include the following points:

• Your feelings about your friend visiting you.
• A question from you about when your friend will be arriving, and how long he or she will be staying.
• What kinds of activities you and your friend can do during the visit.

Your employer would like to decide on a fixed set of days off for the employees. He wants the employees' opinions on the topic.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an e-mail to the customer service department. Your e-mail must include the following points:

• Mention when and where you subscribed to the service.
• Describe your dissatisfaction with the meal quality and presentation.
• Request specific actions to address your disappointment.

Corporate Health and Safety Program: A company is introducing a health and safety program to protect employees and reduce workplace accidents. The safety team is considering two different initiatives.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You purchased a new software program for project management that promised to streamline your workflow, but found it to be buggy and inefficient. Write an e-mail to the software company's support team. Your e-mail must include the following points:

• Specify when and from which platform you bought the software.
• Explain the issues you encountered and how they affected your productivity.
• Ask for a resolution, such as a refund, a fix, or an alternate solution.

City Safety Initiative: A city is launching a safety initiative to protect residents and reduce crime. The city council is debating between two different strategies.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You enrolled in an online language learning course that promised interactive and engaging content, but found the course material outdated and the interaction minimal. Write an e-mail to the course provider. Your e-mail must include the following points:

• Mention the date of enrollment and the platform used for the purchase.
• Express your dissatisfaction with the course and the lack of promised interactivity.
• Suggest how they might improve the course or offer compensation.

Recruitment Strategy: A company is expanding and needs to hire more employees. The HR department is considering two recruitment strategies.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You signed up for a yearly subscription to a digital magazine based on a trial issue that was impressive, but the subsequent issues have been lacklustre and not up to the mark. Write an e-mail to the magazine's subscription department. Your e-mail must include the following points:

• Indicate when you subscribed and what influenced your decision.
• Describe how the latest issue failed to meet your expectations.
• Request a partial refund or an extension of your subscription with assurance of improved quality.

Expansion plan: A company is considering expanding its operations to a new market. The management team has identified two potential markets.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

At your workplace, recyclable materials such as juice boxes, are not separated from regular garbage. You would like your company to start a recycling program, at least in the cafeteria. Write an e-mail to the company. Your e-mail must include the following points:

• Explain the problem.
• Suggest ways to solve the problem.
• Offer to volunteer and help.

Your boss thinks paper is unnecessary because everyone has a computer and access to the internet. Your boss wants to take away all the printers so that people use much less paper. Other people think that this will be very inconvenient. Your boss has asked you to respond to an opinion survey about whether to take away the printers or not.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You and your neighbors have been receiving a lot of junk mail. You spoke to your mailman about this problem, but were told to contact the regional post office. Write an e-mail to the manager of the regional post office. Your e-mail must include the following points:

• State the problem you have with the unwanted junk mail.
• Complain about the problem.
• Describe how you want this issue to be solved.

School curriculum survey: The school board in your town has proposed a change to the students' curriculum. They have sent out an opinion survey to all residents to see whether they agree with this change.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You recently traveled through an airport and lost a valuable item. Write an e-mail to the airport's lost and found department. Your e-mail must include the following points:

• Describe the item you lost.
• State when and where you lost it.
• Ask for help in finding the item.
• Explain its value to you.

Improving Library Services: Your local library is considering ways to improve its services for the public. They have sent out an opinion survey to all residents.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.

You and your co-worker often have lunch in a nearby park. However, there have been too many birds in the part lately, especially the pigeons who want your food. The situation is spoiling your lunch. Write an e-mail to the local newspaper. Your e-mail must include the following points:

• Describe the importance of the park to you and your colleagues.
• Explain how the birds have affected you.
• Suggest what the newspaper's readers, or city officials and park managers can do to improve the situation.

Barbecues on Balconies survey: Your apartment manager is surveying your opinion about people using barbecues on their apartment balconies. The apartment balconies are small. Some residents think that because barbecues can cause smoke and catch fire, they should not be allowed. However, others think that using barbecues should be allowed because people like to enjoy summer food at their homes. Your manager asked you to complete an opinion survey.

• Which choice do you prefer?
• Explain why you prefer that choice.
• Also explain the problems with the other choice.